Worked as a DevOps Engineer as well as a Site Reliability Engineer for one of the SaaS analytics platform developed for customers of Retail industry.

• Worked on DevOps & SRE activities for Retail Catalyst, an analytics SaaS-based platform for retail industry.
• Worked with global product development & operations team out of Chicago (US), Warsaw (Poland) and Bengaluru (India)
• Implemented DevSecOps practices by integrating Veracode in the CI/CD process, using Orca Security for any alerts and vulnerabilities in the infrastructure as well as setting up patch management for machines in the infrastructure.
• Worked on achieving the SOC 2 Type 1 compliance attestation of the platform as well as setting up the foundations for the SOC 2 Type 2 compliance attestation.
• Developed automation in Terraform for the supporting Virtual Machines as well as the Kubernetes clusters.
• Worked on setting up monitoring platform in Datadog for the SaaS platform.

Performed a lot of RnD as well as support work for my internal as well as external customers. I learned a lot more from this organization about team management, project management and execution as well as improved communication skills. I was also fortunate to work with LiveU, one of the largest news broadcasting product-based firm based in US.

• Worked majorly on the DevOps activities in LiveU, one of the largest news broadcasting product-based firm.
• Worked with R&D teams based out of Israel and Ahmedabad, India.
• Led the development and delivered an internal server creation tool, which reduced the time for creating the server from ~30 minutes (which was also prone to errors) to ~10 minutes. The tool also allows to create servers in multiple regions as well as in multiple AWS accounts.
• Handled the server management for one of the components of a successful product from LiveU. The applications were developed mostly in Node.js
• Handled provisioning and system administration tasks for the web and database servers for the organization’s other projects in AWS.
• Created, optimized and managed CI/CD pipelines for projects developed in JavaScript (both front-end and back-end) as well as PHP in Bitbucket Pipelines for the deployment to AWS as well as non-AWS (Vultr) instances.
• Redesigned the infrastructure for a 3-tier web application in AWS. Streamlined the development, deployment as well as monitoring and logging experiences on AWS with Elastic Beanstalk, AWS CloudWatch logs and Bitbucket Pipelines
• Achieved my other AWS associate and Professional as well as other Clouds’ certifications such as Terraform, Microsoft, Google Cloud etc. along with my day-to-day work.

Worked majorly as an SRE for Splunk Cloud, a SaaS offering by Splunk.

• Worked majorly on maintenance and support of Splunk Cloud infrastructure.
• Worked with Operations (NOC) and SRE teams distributed across APAC, Americas & EMEA regions for the support and maintenance of Splunk Cloud platform.
• Performed updates as well as creation of 5 operational runbooks for the documentation and maintenance of systems and processes for using Ansible, Puppet & Terraform.
• Involved in a major maintenance task which required me to work with other CloudOps Engineers to migrate the backing of the EBS volumes to the newer specification released by the team.
• Created a maintenance helper script which helped the team members to perform checks on the Splunk Cloud instances whenever there is a maintenance notification from AWS Support regarding instance degradation.
• Created multiple one-off scripts which helped the team in performing their day-to-day operations work.
• Worked as a lead engineer in the 6 months of ‘Infrastructure Automation Migration’, serving 100+ customers.
• Performed on-call operations for any escalations during migration.
• Achieved my AWS Certified Solutions Architect & Cloud Practitioner certification along with my day-to-day work.